With a bachelor degree from one of the best management schools in Central America, ESI School of Management, Gabriel has over 10 years of experience in the BPO industry, specialized in operations and project management. Experienced in terms of budgeting, financial planning and capacity planning, along with motivation and engagement strategies.
Gabriel has a Lean Six Sigma Green Belt certification that helps mainstream processes for clients that want to reduce cost and improve productivity. Additionally, he has helped businesses develop their digital presence on the web along with focus on digital marketing and social media.
As an account manager for SoJedi, Gabriel helps out our customers complete their digital projects, focused on delivering positive results and grow overall business. Additionally, he works as a liaison between the client and all support areas for the project, including web developers, designers and other staff positions.
Gabriel is a musician/producer and enjoys many sports, playing professional baseball and softball.